Short-Term Rental Terms & Conditions

Last updated: August 19, 2026

These Terms & Conditions ("Agreement") govern all nightly and short-term stays ("Stay") booked for the single-family homes and cabins ("Property") listed under Cabins & Homes through this site (the "Platform"), operated on behalf of The Lodge at Cave Spring ("Host", "we", "us"). By submitting a booking request you ("Guest", "you") agree to be bound by this Agreement.

1. Booking & Payment

• A booking is a confirmed reservation only once payment has been processed and a booking ID has been issued.
• The total price shown at checkout — nightly rate, number of nights, and any applicable discount — is the full amount due unless stated otherwise at the time of booking.
• Rates and availability are subject to change until a booking is confirmed. Confirmed bookings are honored at the price paid.
• You must be at least 18 years old and able to enter a binding contract to book a Stay.

2. Cancellation & Refund Policy

• Full refund: cancellations made at least 7 full days before check-in.
• 50% refund: cancellations made between 3 and 7 days before check-in.
• No refund: cancellations made less than 3 days before check-in, or no-shows.
• Refunds, where applicable, are issued to the original payment method within 5–10 business days.
• The Host reserves the right to cancel a confirmed Stay in cases of safety concerns, property damage discovered after booking, or events beyond our control (see Section 10), in which case Guest receives a full refund.

3. Check-In & Check-Out

• Standard check-in is 4:00 PM and check-out is 11:00 AM local time, unless otherwise confirmed in writing.
• Early check-in or late check-out is available only if approved in advance and may incur an additional fee.
• Access instructions (door code, key location, etc.) are provided ahead of check-in.

4. Occupancy & Guests

• The number of overnight guests may not exceed the maximum occupancy listed for the Property.
• Only guests named on the booking, plus those they explicitly disclose, may stay overnight. Unregistered overnight guests are grounds for immediate termination of the Stay without refund.
• Events, parties, and gatherings beyond the registered guest count are not permitted unless separately agreed with the Host in writing.

5. House Rules

• No smoking or vaping inside the Property. Violations may result in a cleaning surcharge and forfeiture of the security deposit.
• Pets are allowed only if the specific listing states so, or with prior written approval.
• Quiet hours are 10:00 PM – 8:00 AM; please be respectful of neighbors.
• Guests are responsible for locking up and securing the Property when out, and upon departure.
• Illegal activity of any kind on the Property is strictly prohibited and will result in immediate termination of the Stay without refund.

6. Damage, Security Deposit & Guest Responsibility

• Guest is responsible for any damage to the Property, its furnishings, or fixtures caused during the Stay, beyond normal wear and tear.
• The Host may charge the payment method on file for repair or replacement costs, cleaning beyond standard turnover, or missing items, with an itemized explanation provided to Guest.
• Guest agrees to report any damage or maintenance issue discovered upon arrival within 2 hours of check-in to avoid being held responsible for it.

7. Guest Conduct

Guest agrees to treat the Property, its neighbors, and any Host representatives with respect. The Host may end a Stay without refund if Guest violates this Agreement, damages the Property, endangers others, or otherwise makes continued occupancy unreasonable.

8. Liability & Assumption of Risk

• Guest and all occupants use the Property, and any amenities (e.g. pools, fire pits, grills, outdoor equipment), at their own risk.
• To the fullest extent permitted by law, the Host is not liable for personal injury, loss, or damage to personal property arising from Guest's use of the Property, except where caused by the Host's gross negligence or willful misconduct.
• Guest agrees to indemnify and hold the Host harmless from claims arising from Guest's or Guest's invitees' actions during the Stay.

9. Local Laws, Taxes & Registration

The Stay is subject to all applicable state and local short-term rental regulations, occupancy limits, and lodging taxes, which are included in or added to the price as disclosed at booking. Guest agrees to comply with all applicable laws while on the Property.

10. Force Majeure

Neither party is liable for failure to perform this Agreement due to causes beyond reasonable control, including natural disasters, extreme weather, government action, or utility outages. In such cases the Host will offer a full refund or the option to rebook.

11. No Subletting

Guest may not sublet, re-list, or otherwise transfer the Property to another party. The Stay is personal to the Guest named on the booking.

12. Long-Term Stays & Monthly Billing

• Stays of 30 nights or longer are billed monthly instead of as a single upfront charge.
• The monthly rate is calculated as the nightly rate (after any discount) × 30 nights.
• By completing a long-term booking, Guest authorizes the Host to save Guest's card with our payment processor (Stripe) and to automatically charge it the monthly rate on the same day of each month (based on the check-in date) for the duration of the Stay, until check-out or cancellation.
• If check-in falls partway through Stripe's monthly billing cycle, the first and/or last charge may be prorated for the partial period. Card details are processed directly by Stripe and are never stored on our servers.
• Guest may cancel automatic billing at any time through "My Bookings" or by contacting us; cancellation stops future charges but does not refund amounts already charged for the current billing period.
• If a monthly charge fails, the Host may retry it automatically; repeated failures may result in suspension of continued occupancy and/or cancellation of the remaining Stay.

13. Changes to These Terms

The Host may update this Agreement from time to time; the version in effect at the time of booking applies to that Stay.

14. Contact

Questions about a booking or this Agreement can be directed through the chat assistant on the main site or via the contact details provided in your booking confirmation.

This Agreement covers short-term/nightly stays booked under Cabins & Homes. Event-venue bookings for The Lodge at Cave Spring are governed by the cancellation policy shown at the time of that booking.